From webinars on the mandatory care minutes targets to series on digital transformation in the aged care sector, we have put together a list of the most interesting and useful aged care webinars from the past year that are available online for free. Here they are.

1. The Changing Landscape of Aged Care

In this webinar, Ideagen CompliSpace discuss the current climate of aged care in Australia as well as the latest reforms and updates.

Included in this 30-minute webinar are:

• the latest updates and findings from the Aged Care Quality and Safety Commission (ACQSC)
• various aged care reforms and what they mean for your facility
• the tools you can use to stay on top of it all.

Available here.

2. Digital Transformation Tech Talk Webinar Series

The Department of Health and Aged Care runs regular webinars for the aged care sector and IT professionals on their digital transformation work which aims to create a better-connected aged care sector by simplifying, digitising and automating points of connection between clients, providers, the software industry, and government.

Available here. To register for an upcoming webinar, select the webinar entry on the Department’s website and then click on the registration link. You can also view a previous webinar by clicking on the recording.

For those who are eager to learn more about how digital transformation will change the aged care landscape, you can also read our recent ACE article on digital transformation for aged care providers in the risk and compliance domain.

3. Complaints and Continuous Improvement in Practice

This webinar, hosted last month by the ACQSC, puts a spotlight on the Aged Care Quality Standard 6 – Feedback and complaints and discusses what each of the requirements mean in practice for everyone. This includes what consumers, family, and carers should know and look out for, and what best practice looks like for providers and aged care workers. 

Available here.

4. Staffing Obligations and Mandatory Care Minutes

In this webinar, the ACQSC talk about recent changes to residential service staffing obligations including mandatory care minutes and the 24/7 registered nurse responsibilities.

In particular, the webinar covers:

• the ACQSC’s approach to case managing providers who are not meeting their workforce obligations
• alternative clinical care arrangements when providers may experience gaps in their registered nurse cover
• insights from what the Aged and Community Care Providers Association have learned and shared with providers in relation to innovative practices employed by providers to meet their workforce responsibilities.

Available here.

For more information on your care minutes targets or the 24/7 registered nurse requirement, check out our recent ACE articles.

5. Ideagen CompliSpace Aged Care Workforce Report 2022 - Webinar

In anticipation of Ideagen CompliSpace’s upcoming Aged Care Workforce Report 2023, revisit our webinar on last year’s report. This webinar discusses:

• what’s driving the ongoing aged care workforce crisis
• the challenges facing providers and practical steps that can be taken now
• the Government's recent responses to the workforce crisis.

Available here.

6. Foundations of the new Aged Care Act

In response to recommendations from the Royal Commission into Aged Care Quality and Safety, the Government is building a new Aged Care Act to replace the existing Aged Care Act 1997 (Cth) and the Aged Care Quality and Safety Commission Act 2018 (Cth). This will have a major impact on how aged care is regulated, and therefore a profound impact on the operations of aged care providers.

This webinar hosted by the Department of Health and Aged Care provides information to older people, their families and carers, and the aged care sector on the proposed foundations of the new Aged Care Act.

Available here.

Further information about the new Aged Care Act is also discussed in our previous ACE Article A New Aged Care Act is Coming: What Providers Need to Know.

7. Home Care Package provider webinar – program inclusions and exclusions

This webinar from the Department of Health and Aged Care has been tailored to home care providers, their employees and provider peaks and covers:

• general program scope
• updates to the provider manual
• clarification on inclusions and exclusions
• advice for having conversations with care recipients on what can and cannot be covered
• answers to common questions.

Available here.

8. FAQs Regarding Reforms and Requirements in 2023

The second part of a two-part series from Ideagen CompliSpace, this short webinar breaks down some of the most asked questions about changes and reforms in 2023 and cover topics such as:

• minimum care time requirements
• key terms and definitions you’ll want to know for 2023
• Quality Standards revisions.

Available here.

For those interested, the first part of the series can be found here. It covers the revised Aged Care Quality Standards, governance requirements and potential wage increases for aged care workers.

9. Compliance in Practice

The ACQSC is aware that providers have different levels of understanding about why, when, and how the Commission exercises its enforcement powers. In this webinar, they discuss the process they follow before they decide to take formal regulatory action, and what a provider can expect when they do that.

Available here.

10. Quality Improvement in Residential Aged Care

In this webinar, the Department of Health and Aged Care shares some practical Star Ratings and Quality Indicator Program examples and advice to support residential aged care providers to improve quality and achieve better outcomes for residents.

Available here.